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BOOK YOUR SESSION AT PETITE ILE

2021-May

We have a new reservation and checkin system: Clubplanner. There are different ways to use Clubplanner:

  • You had a membership or a 10 entries card in the past. To log in for the first time, read the HOW DOES IT WORK section below! This is very important to link your old membership or card to the new system.


  • To book a session CLICK HERE.


  • for your convenience use the MYCLUBAPP APP which you can download for free from the App Store (Apple) or Google Play (android).


HOW DOES IT WORK?

The first time you connect to Clubplanner you will need to register.

If you are using the MYCLUBAPP, you should first select Petite Ile. You can do this on the map or in the search box.

If you are already registered with Petite Ile you have to use the digits of the membership number on the back of your membership card. (Please note, only use the numbers without the zeros: for example Tom Test membership number is “0003291ILE”, he uses “3291”.)

As password you use the same numbers followed by the two first letters of your family name followed by the two first letters of your first name (in the example above the password would be 3291teto). Then you click on “SIGN IN”

By clicking on the circle with the portrait in the upper right corner of the screen you can access your personal data. By clicking on “Settings” you can change your address, language, password and add an email address.


You might want to use this email address when you log in next time.

Once you are logged in, you can click on the calendar to book a session. At the top of the page you click on “BOULDER/BLOC” to book a session. And at the bottom of the page you see your confirmed bookings.

By clicking on the webshop pictogram you can access the online shop, where you can buy tickets and subscriptions.

You can book your session 7 days in advance. You can book for 4 people maximum and you can, for now, book maximum 3 sessions per week. Your session will be paid for at the time of booking, or deducted from your 10-entries card or subscription. You can cancel your reservation free of charge up to 15 minutes before the time of your reservation. After this time, the entrance fee cannot be refunded.

If you still have problems logging in you can send us an email at abo@petite-ile.be or call us during office hours at 0032 491 95 12 48.

You can download the clubplanner manual in French or Dutch.

WE RENEWED YOUR SUBSCRIPTION

If you had a valid subscription on the day of our forced closing in october, we have automatically renewed your subscription with 7 months and 15 days (the total time we were closed). So you can still use your old subscription until it expires. Afterwards you can choose from the new subscriptions the one that suits you best. You can buy your tickets or subscription at the cash desk in Petite Ile, but you can also do this on our webshop or the mobile app Clubplanner.
You can still use your old membership card when checking in or you can check in using the QR code in the Clubplanner application.

NEW PRICES AND NEW SUBSCRIPTIONS

We updated our prices and subscriptions. There is now a bigger and more diverse offer, including a collaboration with the new bouldering hall in Brussels (Meiser) A Bloc.
Click on read more to see our new offers.

NEW PRICES

  • KID rates are valid for all children ages 6 to 12.
  • STUDENT rates are valid for all youth ages 13 to 18 and all students with a valid student ID.
  • ADULT rates are valid for all adults of 19 years and older without a valid student ID.

And there is a new category:

  • HAPPY HOUR rates are valid for any check-in from Monday to Friday between 9 a.m. and 4 p.m.

ENTRY TICKETS

1-ENTRY :

  • Valid for 1 entry in Petite Ile from the time of check-in until closing time on the same day.
  • As long as the corona measures remain in force, you can only climb for a maximum of 2 hours at a time.

10-ENTRY CARD :

  • Valid for 10 entries in Petite Ile. Per access, the same rules apply as for a 1-ENTRY ticket.
  • 10-ENTRY CARDS are valid for a maximum of two years from the date of purchase.
  • 10-ENTRY CARD can be used in the Petite Ile and A Bloc venues.
  • There is no refund for 10-ENTRY CARD that have not been fully used.
  • 10-ENTRY CARD cannot be exchanged for cash.
  • 10-ENTRY CARD is nominative and cannot be used by third parties.

SUBSCRIPTIONS

We offer 3 types of subscriptions.

Each Petite Ile subscription is free of membership and cancellation fees. A subscription allows you to climb as much as you want according to Petite Ile’s house rules.

However, as long as the corona measures remain in force, you can only climb by reservation for a maximum of 2 hours, dependent on available places.

SUBSCRIPTION

  • A new product! At the request of many climbers! Pay monthly and climb whenever you want! Don’t forget to make a reservation as long as the COVID rules apply.
    Moreover, with this subscription you get a t-shirt (while supplies last – so don’t wait too long!) and enjoy a 20% discount to climb in A Bloc.
  • SUBSCRIPTION is available for purchase online and at Petite Ile. You will be asked to fill out and sign a SEPA mandate. Every first day of the month, a recurring payment will be made until you decide to cancel your subscription. If the first month has already started, you will pay the current month pro rata (i.e. only the days starting from your purchase) and the first full month at the same time.
  • If we are unable to collect your payment, your membership will be suspended until you pay the bill (which you can do at Petite Ile’s reception desk on your next visit). An administrative fee of 20 EUR will be charged.
  • You can suspend your membership at any time for medical reasons upon presentation of a valid medical certificate.
  • You are allowed to suspend your membership for any reason for at least 14 days. The number of days of suspension will be deducted from the next month’s payment.
  • If you wish to suspend your membership, please write us at least two business days in advance at abo@petite-ile.be stating the start and end dates of your suspension. Your membership will be restarted automatically after the end date. You can always change the end date by contacting us at least two business days in advance.
  • If you wish to cancel your subscription, please contact us at abo@petite-ile.be. If your request is submitted before the 25th day of the current month, you will not be charged for the following month. Access to the services of your subscription will continue until the end of the last paid month.
  • SUBSCRIPTION also gives you a 20% discount on your admission tickets to the A Bloc climbing gym.
  • SUBSCRIPTION is nominative and cannot be used by third parties.
  • While supplies last, you will receive a Petite Ile T-shirt when you purchase SUBSCRIPTION.

30 DAYS

  • 30 DAYS is available online and at Petite Ile. Payment is made in one installment, no later than the first day of validity.
  • 30 DAYS is valid for 30 days.
  • 30 DAYS cannot be cancelled or exchanged before it expires.
  • 30 DAYS is nominative and cannot be transferred to another person.
  • 30 DAYS is non-refundable.
  • 30 DAYS cannot be paused for any reason.

365 DAYS

  • 365 DAYS is available online and at Petite Ile. Payment is made in one installment no later than the first day of the validity period.
  • 365 DAYS is valid for 365 days.
  • 365 DAYS cannot be cancelled or exchanged before it expires.
  • 365 DAYS is nominative and cannot be transferred to another person.
  • 365 DAYS is non-refundable.
  • 365 DAYS cannot be paused for any reason.

COMPETITION

2021-Apr

Hey dears! Do you want to win 1 free month climbing at Petite Ile?
Post a picture of Petite Ile on instagram (as a post and not as a story) and tag 2 friends. (make sure your profile is public or we won’t see your picture)
Every day we’ll randomly choose one picture and give away the first month of our new monthly renewable membership to the winner!
7 winners in 1 week!

We’ll announce the winners on instagram…

Conditions of the competition :

  • maximum one win per person.
  • the competition runs from 03/06/2021 till 10/06/2021
  • to use your SUPSCRIPTION you need to register as a member of Petite Ile (it’s easy and free)
  • SUPSCRIPTION is an auto renewable membership which is paid by direct debit
  • you can use the SUBSCRIPTION following our terms and conditions.